We offer FREE SHIPPING within the US on orders over $49 and international orders over $149 if they are under 0.5lb (225g) excluding Mexico and India. We do not ship paper products internationally under the "free shipping" option. Orders generally ship within 2 business days via USPS or UPS at carrier established rates. Each shipment is guaranteed to arrive safely and in a timely fashion. This means if your order does not arrive or arrives damaged we will replace the item at our cost. FPR is not responsible for any customs duties that international orders may incur. All shipments have tracking via either USPS or UPS. If you did not receive your tracking number we are happy to provide one upon request.